In order to best serve our customers, provide experiences tailored to our customer’s needs, and conduct our internet retail business in compliance with applicable laws and regulations, it is essential for CampSaver to collect personal information from our customers and those who otherwise engage with us.
When you call our customer phone support lines or communicate with us via Live Chat or email, these communications may be recorded and/or transcribed for purposes such as quality control and training.
When you visit our website or otherwise engage with us, we may ask that you to provide personal information, such as your email address, mailing address, phone number, or other information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
By way of example and not limitation, CampSaver may request or retain the following information from you:
- Your Name
- Bill-To and Ship-To Information
- Contact Information, including Email Address and Telephone Number
- Financial and Credit Information, as needed
- Order Information
- Information Specific to Individual Customers
- Export Compliance and Domestic Compliance Certifications
- End Use, End User, Country of Ultimate Destination Information
- Any Information Required by the U.S. Department of State or the U.S. Department of Commerce for Export Licensing
- Identifications or Employment details, as needed to verify law enforcement, military or professional status
- Internet Protocol Address
- Your browsing, search, order, or purchase history
- Your birthdate
We use the personal information collected for the following commercial purposes:
- To create and manage your account with us;
- To verify your identity;
- To ship product(s) to you and track those shipments;
- For communication with you about your purchase, account information, or customer service needs;
- To provide goods and services to you;
- To customize and/or personalize your viewing and content consumption experience;
- For notification of any changes to our website or to our services that may affect you;
- To improve our services;
- For technical support;
- To comply with all applicable laws and regulations concerning your use of our website and purchase of product(s) from our company.
If you choose to purchase or attempt to purchase an item from us, or otherwise provide us with your personal information through live chat, email, forums, testimonials, reviews, feedback forms, or any other means, you consent to the collection, use, and storage of such information.
Additionally, in order for CampSaver to improve and personalize your customer experience, when you visit our website or otherwise engage with us, we may use tools, including third-party tools, to collect and store data. Some of this information is collected through automated data collection and tracking technologies such as cookies, beacons, tags, and scripts which automatically collect and store information about your visit which includes, but may not be limited to, the following:
- The IP Address, domain name used, and geolocation;
- The type of browser and operating system used;
- The date and time of the website visit; and
- Information regarding your communications and interactions with our website.
The information automatically collected will depend upon your personal browser and device settings. Should you choose to disable cookies, JavaScript and/or tracking technologies, please note that doing so may negatively impact your experience using our website, as some features may not work properly.
The information that we automatically collect and/or store is used to improve our content and web services, troubleshoot, identify, and reduce fraudulent activity, and help us understand how people are using our website. This information is gathered for website statistics used to analyze and manage our website. By visiting our website or otherwise engaging with us, you consent to the collection, use, and storage of the information automatically collected.